Services

From today, we take care of your plant.

Engineers, IT specialists and electricians with 20 years of field experience, with the most innovative technology for remote management of your PV plant.

The reference service

Complete Monitoring and Management service with specialized technicians

Complete Monitoring and Management service with specialized technicians

From today, we take care of your plant.

Engineers, IT specialists and electricians with 20 years of field experience, with the most innovative technology for remote management of your PV plant.

A 360° service, all included.

Constant monitoring and fault analysis, with a direct relationship with your point of contact. The goal is to relieve owners of the burdens of PV management: we take charge of the plant and provide the SunGuard production monitoring instrumentation.

The S.G.E. Operations Center is active 24/7. The SunGuard Energy Monitoring System records numerous variables every 5 minutes, for each device. Artificial intelligence makes it possible to predict faults and production.

In the event of a fault, we analyze historical data to avoid false alarms. A technician contacts the point of contact — owner, electrician or operator — and reports the fault, the most likely causes (installation, maintenance, etc.) and the consequences on production.

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Our Technical Department

PV engineers and technicians, supported by a national network of maintenance companies that implement the solutions agreed between the Technical Department and the point of contact. A single SunGuard point of contact, through to resolution.

In summary

The perfect alternative for those who have stopped collecting the Conto Energia feed-in tariff but still need a professional company to manage the plant, with sustainable costs, and to be supported in revamping decisions.

Services

Monitoring, strings, power. A single point of contact.

02

Standard web monitoring

Remote web control of one or more plants, even with inverters, field boxes and revenue meters of different brands, from a single private interface. The SunGuard Energy datalogger — and from September 2026 also through compatible proprietary dataloggers — sends data to the datacenter: production, component status and environmental sensors visible in numerical and graphical form, with periodic reports and alerts via e-mail or SMS.

Access for installers, maintainers and owners from Web/App or from the InfoGreen information displays. The annual web license includes hosting, updates and technical helpdesk.

03

Professional web monitoring

Standard web monitoring plus AI-integrated fault prevention and production forecasting. Advanced, periodic and customizable reports included.

04

On-site commissioning and configuration of the monitoring system

On-site installation of SunGuard equipment (datalogger, Meteo Station, strings and other devices) and configuration of communication with inverters and the grid, plus system commissioning. Includes registration of the plant on the portal and the synchronization test with the datacenter. Turnkey service, in Italy and the EU.

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05

Monitoring of strings, revenue meters and other equipment

In addition to inverters, the SunGuard Energy monitoring system controls the behavior of string currents at a high reading frequency (via SunGuard Energy electronic boards with hall or shunt sensors with 8 to 32 reading channels, SunGuard Energy Intelligent String Box and other compatible field boxes and equipment), revenue meters (including those with the IEC protocol) and other plant equipment (sensors, grid analyzers, digital modules, etc.)

06

Power reduction

Limits grid feed-in to the value required by the operator: percentage of nominal power, kW cap or zero export. Production is reduced only when needed, taking self-consumption into account.

Guided configuration A few questions about your photovoltaic plant. A few steps to give us a clear picture of the useful characteristics of one or more photovoltaic plants. A sales representative will contact you as soon as possible. Start