Acquisition
Five-minute telemetry on inverters, meters, strings and sensors. The history remains available for any subsequent analysis.
Services
O&M contracts with defined SLAs, real-time KPI dashboards and native integration with the customer's enterprise systems. From PV plant supervision with continuous NOC oversight to performance analysis: a single proprietary platform, a highly qualified competence center, a single technical point of contact.
Onboarding
By entrusting us with management, the owner or asset manager gets professional oversight without building an in-house control room. We install our dataloggers and the necessary sensors, connect the plant to the SunGuard platform and open the channel with the Operations Center.
Every five minutes we collect the relevant variables from each device. This is not occasional sampling: it is continuous telemetry, designed to distinguish a real fault from a transient. In the event of an anomaly, we analyze the history before raising an alarm — to avoid false alarms that consume time and trust.
When the fault is confirmed, we contact the plant's point of contact with a precise picture: nature of the fault, most likely causes, impact on production. Not a generic ticket. A diagnosis.
How the Operations Center responds
Five-minute telemetry on inverters, meters, strings and sensors. The history remains available for any subsequent analysis.
Before escalation, the NOC compares the event with the plant's recent behavior. False positives are reduced, and attention stays high on what matters.
The point of contact receives the fault classification, an estimate of the production impact and operational guidance for the intervention.
We remain the single technical point of contact until documented resolution — on site or through the national network of O&M companies.
In the field
Support
SunGuard support covers hardware installation and software use. The annual license is proportional to the plant's peak power and includes multi-user access, so asset managers, owners and technicians work on the same operational truth.
The Technical Area — engineers and specialists — coordinates interventions. In the field, a national network of O&M companies operates, selected and aligned with our procedures. The customer does not have to chase suppliers: they talk to us.
The Operations Center is active 24 hours a day, without geographical limits. Wherever there is a connected plant, there is oversight.
Beyond the Conto Energia
Many plants that have exited the Conto Energia still need serious management at a sustainable cost. We offer a concrete alternative: professional monitoring, revamping advice when the numbers justify it, and a service plan proportional to the asset's real size.
Performance verification, analysis of deviation from the plan, guidance to bring production back to where it should be. Not a catalog of extras: technical accompaniment.