Reserved Area

Access the platform

Area reserved for technical support for certified installer partners.

Technical support

New Technical Support Portal. For faster responses.

Partner

Support Portal

Reserved area for certified installer partners. Manage plant activations, download firmware and technical documentation.

Access the Support Portal

Monitoring station

Operations center

The SunGuard Energy Operations Center is active 24 hours a day. We receive plant telemetry, distinguish a real fault from a transient and remain the sole technical point of contact until resolution.

From here, installer partners open tickets, review the history and follow every intervention with the same rigor with which we oversee the control room.

Are you an installer without an account yet? Register for free on the portal.

Looking for the monitoring portal? Access monitoring